Shipping policy
1. General Information
This Shipping Policy applies to all orders placed with Sonishine. By placing an order through our website, you agree to the terms outlined below.
2. Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Orders placed after business hours will be processed on the next working day.
3. Delivery Time
Estimated delivery time is 3–5 business days after processing.
Please note that delivery times are estimates and may vary depending on your location and external factors.
4. Shipping Area
We currently ship within the United States.
5. Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
7. Delays and Issues
While we do our best to deliver your order on time, delays may occur due to factors beyond our control (such as carrier delays or high demand periods).
We appreciate your patience and understanding.
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package cannot be delivered, we are not responsible for lost shipments.
9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@sonishine.shop.
We will work with the shipping carrier to resolve the issue and ensure a satisfactory solution.
10. Contact Information
If you have any questions about shipping, please contact us:
Store Name: Sonishine
Email: support@sonishine.shop
Phone: +1 (352) 426-9408
Address: 2837 NE 7th St, Ocala, FL 34470, United States